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TERMS & CONDITIONS

CUSTOMER CARE

At Cody No Love, your satisfaction is our top priority. We are committed to providing you with excellent customer service and support. Whether you have questions about our products, need help with an order, or require assistance with returns and exchanges, we're here to help.

Contact Us: You can reach our customer support team through email at contact@codynolove.com. We strive to respond to all inquiries within 24-48 hours.

Frequently Asked Questions (FAQs): Before reaching out, you might find the answers to your questions in our FAQ section [link to FAQ page]. We’ve compiled answers to common questions about shipping, returns, sizing, and more.

Order Inquiries: For inquiries regarding your order, please have your order number ready and include it in your message for faster assistance.

Feedback and Suggestions: We value your feedback and are always looking to improve. If you have any suggestions or comments, please let us know by emailingcontact@codynolove.com. We appreciate your input and strive to enhance your shopping experience.

Returns and Exchanges: For detailed information on returns and exchanges, please refer to our Returns & Exchange Policy.

Thank you for choosing Cody No Love. We are here to ensure you have a pleasant shopping experience and are happy to assist you with any needs or concerns you may have.

​PRIVACY & SAFETY​

At Cody No Love, we are deeply committed to protecting your privacy and ensuring the safety of your personal information. Please read our Privacy and Safety Policy to understand how we collect, use, and safeguard your data.

Privacy:

  1. Information Collection: We collect personal information that you provide to us when you make a purchase, create an account, sign up for our newsletter, or contact us. This may include your name, email address, shipping address, phone number, and payment information.

  2. Use of Information: Your information is used to process and fulfill your orders, communicate with you about your order status, and send you promotional offers if you have opted in. We may also use your information to improve our website and customer service.

  3. Data Protection: We implement a variety of security measures to maintain the safety of your personal information. Your personal data is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems and are required to keep the information confidential. Additionally, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.

  4. Third-Party Disclosure: We do not sell, trade, or otherwise transfer your personal information to outside parties, except when necessary to fulfill your order or comply with legal requirements. Trusted third parties who assist us in operating our website, conducting our business, or servicing you are required to keep this information confidential.

  5. Cookies: We use cookies to enhance your shopping experience. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your web browser (if you allow) that enables the site’s or service provider’s systems to recognize your browser and capture and remember certain information. You can choose to disable cookies through your individual browser options.

Safety:

  1. Secure Transactions: We prioritize the security of your transactions. All payment transactions are processed through secure gateways and are not stored or processed on our servers. We use industry-standard security measures to protect your payment information.

  2. Account Security: You are responsible for maintaining the confidentiality of your account information and for restricting access to your computer or device. We recommend using a strong, unique password and changing it regularly.

  3. Monitoring and Compliance: We regularly review our security practices and procedures to ensure that your information is protected. Any suspicious activity or security breach will be promptly addressed, and affected users will be notified immediately.

  4. Contact Us: If you have any questions or concerns about our Privacy and Safety Policy, please contact us atcontact@codynolove.com. We are here to assist you and ensure your shopping experience is safe and secure.

Thank you for trusting Cody No Love with your personal information. Your privacy and safety are paramount to us.

PAYMENT METHODS​

​- Credit / Debit Cards
- PAYPAL

- Offline Payments

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